{"id":2095,"date":"2022-07-20T18:00:41","date_gmt":"2022-07-20T09:00:41","guid":{"rendered":"https:\/\/asnova-resort.com\/noie-hakone\/?page_id=2095"},"modified":"2025-03-05T13:22:02","modified_gmt":"2025-03-05T04:22:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/asnova-resort.com\/folq-gora\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>In this Privacy Policy, \u201cpersonal information\u201d, \u201cpersonal data\u201d, and \u201cretained personal data\u201d are as defined in the Article 2 of the Act on the Protection of Personal Information.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\"> \uff11\uff0ePurpose of Privacy Policy<\/h5>\n\n\n\n<p>FOLQ HAKONE GORA establishes this Privacy Policy to properly protect personal information of those who make reservations with, use, or contact FOLQ HAKONE GORA, and to provide beneficial information to customers.\u00a0<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">2\uff0eHandling of Personal Information<\/h5>\n\n\n\n<p>Asnova Design Co., Ltd. (hereinafter referred to as \u201cAsnova Design\u201d), which manages FOLQ HAKONE GORA, acquires personal information.&nbsp;<\/p>\n\n\n\n<p>Asnova Design shall comply with various laws and regulations, and handle personal information properly and cautiously.&nbsp;<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3_1. Collection of Personal Information<\/h5>\n\n\n\n<p>Asnova Design shall collect personal information solely for the purposes of 1) providing FOLQ HAKONE GORA\u2019s accommodation services, 2) replying to inquiries, or 3) presenting information and services offered by FOLQ HAKONE GORA, or by other establishments managed by Asnova Design or relevant companies.&nbsp;<\/p>\n\n\n\n<p>Asnova Design shall primarily acquire the following information.<\/p>\n\n\n\n<p>\uff1cPersonal information to be acquired\uff1e<br>Name, sex, date of birth, nationality, address, telephone number, email address, passport number, records of immediate entry to and departure from Japan (including plans), estimated duration of visit, credit card information, feedback on the accommodation, and submitted requests. If the customer follows the social media accounts operated by Asnova Design, the customer\u2019s personal information available on their accounts shall be collected.<\/p>\n\n\n\n<p>Asnova Design may collect personal information from customers for purposes other than indicated above. In such cases, Asnova Design shall clarify the purposes for collecting personal information, obtain consent from customers, and acquire personal information to the extent that is necessary to achieve the purposes agreed upon.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3_2. Use of Personal Information<\/h5>\n\n\n\n<p>Asnova Design shall use collected personal information for the following purposes.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To provide accommodation and relevant services, as well as to process payments.<\/li>\n\n\n\n<li>To provide beneficial information to customers and to contact customers as needed.<\/li>\n\n\n\n<li>To conduct surveys to improve our services.<\/li>\n\n\n\n<li>To provide information on establishments and services offered by Asnova Design or relevant companies.<\/li>\n<\/ol>\n\n\n\n<h5 class=\"wp-block-heading\">3_3. Provision of Personal Information and Personal Data to Third Parties<\/h5>\n\n\n\n<p>Asnova Design may provide collected personal information and personal data to third parties including Asnova Desgin\u2019s outsourcing contractors, in order to achieve any of the purposes mentioned under 3_1 of this Privacy Policy.<\/p>\n\n\n\n<p>In addition, when the disclosure of personal information and personal data is requested by the police, a court of law, a public prosecutor, a bar association, or any other institutions vested with the equivalent authority, Asnova Design may provide collected personal information and personal data to these organizations.<\/p>\n\n\n\n<p>Upon receiving a request by a customer, Asnova Design shall terminate providing personal information and personal data which can identify said customer to third parties. Please be advised that the customer may not be able to use FOLQ HAKONE GORA as a result.&nbsp;<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3_4. Disclosure, etc., of Retained Personal Data<\/h5>\n\n\n\n<p>Should a customer wish to request disclosure, correction, termination of use, or a notification of the purposes for use of their own personal data based on the Act on the Protection of Personal Information, the customer themselves shall contact FOLQ HAKONE GORA.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3_5. Inquiries Related to Handling of Personal Information<\/h5>\n\n\n\n<p>Please send inquiries using the form on the \u201cContact\u201d page of FOLQ HAKONE GORA\u2019s website.&nbsp;<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3_6. Cookies<\/h5>\n\n\n\n<p>Asnova Design may collect information about viewed webpages, usage history and analytics that are obtained through third-party data providers\u2019 Cookies and advertising ID (hereinafter collectively referred to as \u201cCookies\u201d). Such information may be linked with the guests\u2019 personal data to deliver advertisements.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">4\uff0eSecurity of Personal Information<\/h5>\n\n\n\n<p>Asnova Design shall comply with various laws and regulations, and disseminate the importance of protecting personal information to employees and outsourcing contractors.<\/p>\n\n\n\n<p>Asnova Design shall thoroughly manage passwords for electronic files that contain personal information. For external systems that handle personal information, Asnova Design shall ensure that those systems apply appropriate information security measures.<\/p>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-right\"><strong><strong><strong><strong>November 2024&nbsp;&nbsp; Second edition<\/strong><\/strong><\/strong><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this Privacy Policy, \u201cpersonal information\u201d, \u201cpersonal data\u201d, and \u201cretained personal data\u201d are as defined i&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_locale":"en_US","_original_post":"https:\/\/asnova-resort.com\/noie-hakone\/?page_id=3","footnotes":""},"class_list":["post-2095","page","type-page","status-publish","hentry","en-US"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - 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